💳 PAYMENT
All prices on the website are in USD $.
Payments are securely processed via Stripe, which ensures complete privacy and protection for both buyers and sellers.
🚚 DELIVERY
All of our products are HANDMADE & MADE TO ORDER.
The production time depends on our current workload and typically ranges from 10 to 14 business days (excluding weekends), which is about 2-4 calendar weeks.
Exceptions:
Items from the “READY TO SHIP” section are also handmade but are ready to ship and will be dispatched within 1-3 business days. This section is constantly updated with new dreadlock sets and accessories!
Delivery Time:
The delivery time will depend on your country and the postal service. You can check the estimated time of arrival (ETA) by adding the product to your cart, selecting your country, and choosing the type of delivery.
Available shipping options:
- Standard Shipping – Usually takes 2 weeks (depending on the country).
- Express Shipping (paid option).
We do our best to ensure quick delivery, but please note that we are not responsible for delays due to customs.
🔄 RETURNS & EXCHANGES
We want you to be completely satisfied with your order! If you need to return or exchange an item, don’t worry — we’ll handle everything for you. 💖
Simply message us on Etsy or WhatsApp (+380634355371), and we’ll guide you through the process.
📦 Easy Returns:
We will create and pay for the return shipping label. All you need to do is drop the package off at the post office. Once the package is in transit status, we will refund you right away. No hassle at all! 😊