Return & Refund Policy

Your satisfaction means a lot to me♥️

You may request a return within 14 days of delivery.

To be eligible for a return, the item must be unused, unworn, and in its original condition. This means it should not be installed, worn, or in contact with the scalp.

Due to hygiene reasons, I cannot accept returns of dreadlock sets or hair extensions that have been worn, installed, or used. Once the item has been used, it cannot be resold.

If your item arrives damaged or there is an issue with your order, please contact me — I will always do my best to help and find a solution 💫

Free return shipping is provided for eligible returns. I will create and cover the return label — you only need to drop the package at your local post office.

Refunds are issued once the return is confirmed and the package is on its way back.

If you have any questions, feel free to reach out — I’m always here to help 🤍